Customer had a problem with the garage door opener unable to open the door fully.
The problem, by its description, seemed like a simple issue with the travel limit settings of the garage door opener. However, upon examination, we discovered that wasn’t the case. Tested the belt and found a couple of disjointed links which created a loose and slack suspension. This was why the garage door opener couldn’t open the door all the way. Replaced the opener chain and adjusted the new one to a taught position so the door could lift without issues.
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* $29 service call - deducted from the service
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